
created: Jan, 01 1970
On november 12 in U.S. District Court for the Southern District of New York, Yehuda Diamonds filed a lawsuit against Blue Nile, an online retailer of loose diamonds and fine jewelry based in Seattle, on behalf of unspecified customers who purchased emeralds or emerald jewelry from the retailer.
The lawsuit claims Blue Nile violated FTC guidelines by failing to disclose to consumers the emeralds or emerald jewelry sold on their website, Bluenile.com was artificially treated with an oil (wax , resin or other material) filling to enhance their appearance. The claim states the such treatment requires special care and without it can cause the emerald to fade over time and make them less valuable. Blue Nile is accused of "false advertising" and "unfair and deceptive business practices".
Although Blue Nile has since updated their website to show the gemstones are treated with oil, Yehuda Diamonds is requesting the court force Blue Nile to offer refunds to customers who made purchases of gemstones on their website before the information was posted.
Customer service representative very professional and cordial made the purchasing experience smooth and enjoyable. This is from a person who hates shopping.
Absolutely incredible! Beautiful setting, and excellent customer service in working with me to produce an absolutely perfect ring for the occasion.
The ring is beautiful!!!! Your team did a wonderful job. Thank you so much! I will be contacting you in the future for our wedding bands. Great job!
I have made two purchases in past 2 years and the quality has been excellent and the customer service has been outstanding.
Thank you for your excellent service and advice. I really appreciate the knowledge that your representatives have and their patience in answering questions. Dealing with you is a first class experience. Keep it up!
I just received this band and I want to tell you that I am very satisfied. It matches my engagement ring. I wish we found this website before we bought the ring. We could have saved more.
I am in military and I had to propose before I go to my duty in Iraq in a week. I got into this website and I am so happy how organized and easy to use the website is. I thought it will be so hard to buy an engagement ring on website that is perfect ...
What a pleasant experience! I was shopping for a Valentines Day gift for my boss wife, on Thursday the 12th no less! He knew he wanted to get her a heart shaped diamond solitaire pendant. I found several websites that had them to sell. I ...
Great price and ring... They even took the time to answer all my little questions, which were a lot... Definatley shop here again!
Item arrived just as promised before wedding date. The process was much easier than buying at a store. I already recommended you to some of my friends.
I wanted to let you know that the ring exceeded my expectations! Its exactly what I set out to find. You all made this a great experience and I wont hesitate to recommend your services in the future. Regards, Erik,Austin, TX.
DiamondonNet was amazing, they really went the extra mile to make my wife happy. We will definitly use DiamondonNet again. We chose to have my wife's current diamond set in this ring, the pictures don't do it justice. The ring is incredible, the craf...
I have never bought a diamond or diamonds on line but rest assured DoN will be my choice when I need any jewelry I could not be more pleased with the overall purchase from This company.Jerry, Castaic CA - August 2006
My wife could not be more happy with this ring! She literally gets compliments everyday! It was also great working with Sam, he was super helpful.
Comfortable and a simple platinum ring.
The actual item is very nice. Not to mention a prompt shipping.
Awesome engagement ring I was exceptionally pleased with the service and ease of finding the right ring. When it arrived on time, I was absolutely in awe of what I had purchased. My fiance was beyond ecstatic when I popped the question. I live in ...
No. 1 when it comes to customer satisfaction. My fiancee bought this ring with 1 carat diamond about 6 months ago on Diamond on net and I found a higher quality in their website and made me exchange that diamond with the one I bought. All I paid is t...
Very nice quality eternity band, the picture does not do mercy. Im very happy with this purchase.
The ring is perfect! It is everything that we were looking for. I couldnt have asked for an easier shopping experience. Everyone who sees it loves it.


