|DiamondonNet dictionary of common loose diamonds and diamond jewelry terms in the industry and their meanings. |
Click on the letters below and choose the word or phrases you'd like to learn.
|Select a Letter: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | SHOW ALL|
We guarantee your satisfaction with all DoN diamonds and jewelry. Our return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the right decision.
*Shipment charges (both ways) apply to any returned goods.Automatic $25 (Sat.Delivery $45)will be deducted from your original refunded amount.
*Any Certificate or Appraiser changes are not refundable*Shipment charges will apply(both ways) for not being available to sign for package.
Packages will be delivered to shipping address only, Due to high value packages No pickups allows at the delivery service centers.
Platinum Return Policy
with Registered Mail|
Registered Mail is the most secure service that the U.S.P.S. offers. Items you send are placed under tight security from the point of mailing to the point of delivery. To protect against loss or damage, postal insurance is provided for articles with a maximum declared value up to $25,000.
To ship via U.S.P.S. Registered Mail, you must bring the package to your local post office, station, or branch. A postmaster may require that an article of unusually high value be presented only at the main office or at designated stations and branches
Visit the U.S.P.S. website for more details including Registered Mail fees.Return Receipt
We recommend you use Return Receipt along with Registered Mail. With Return Receipt service, you get a postcard sent to you, signed by the person who received your package.
A return receipt must be purchased at the time of mailing. The fee for this service is $1.75. Consult your local post office for additional details.
For more information on U.S.P.S. services, contact them at 1-800-ASK-USPS (1-800-275-8777) or visit their web site at www.usps.com.
On your invoice, if the price of the item you're returning is listed as:
You must follow these instructions exactly, failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at Sales@DiamondOnNet.com.
Upon receiving your return, the item will be reviewed a third party gemologist. Once the returned item is reviewed and accepted, your refund or new item will be processed in just a few days Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Diamond on Net), or damaged in any way cannot be accepted for return. Returns with no Diamond on Net return code, and packages that are improperly packaged or uninsured will be refused receipt.